Aamodt, M. G. (2016). Industrial/Organizational Psychology: An applied approach (8th Edition). Pacific Grove, CA: Wadsworth Publishing. Garfield, C. (1987). Peak Performers: The New Heroes of American Business. New York, NY: Garfield Enterprises. I/O Psych discusses role ambiguity, role conflict, and role overload as major occupational stressors, and research shows that clarification of job duties is critical in minimizing these stressors. Do you think it would help if applicants knew exactly what they would be doing when they were hired? How might this have effected recruitment?
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