**please read below and refer to attachments as well** Assignment brief:Technology has never been more important than the use of it at the current time due to COVID-19. Many businesses are trying to keep their services online and conducting communications like meetings, conferences etc online.You are required to write a report on the following topics:• Compare and contrast between the positive and negative aspects of services and products being sold online and offline.• Discuss the challenges and measures of security and privacy that individuals and businesses take when they go online.• Due to widespread of COVID-19, many businesses are turning to provide their services online. Select any two tools, compare and contrast their features, applications, suitability etc.You can consider the following tools: Zoom, Go to Meeting, Team viewer, WebEx etc.Length Required3000 words.Formatting and ReportPlease note the following when completing your written assignment:1. Writing: Written in English in an appropriate business/academic style2. Focus: Focus only on the tasks set in the assignment.3. Document format: Report4. Ensure a clear title, course, and name or ID number is on a cover sheet and a reference using Harvard referencing throughout is also provided.5. Research: Research should use reliable and relevant sources of information e.g. academic books and journals that have been peer reviewed. The research should be extensive.The use of a range of information sources is expected – academic books, peer reviewed journal articles, professional articles, press releases and newspaper articles, reliable statistics, company annual reports and other company information. All referencing should be in Harvard style. IPSDA Assignment Report Template-3000 wordsCover page (Not included in the word count – separate page)• Title of the report• Name of the course• Name of the University• Submission date• Student ID• Word CountAbstract (Not included in the word count – separate page) (Approx. 300 words)• Provides a quick overview• A brief summary of the contents of the reportTable of contents (Not included in the word count – separate page)• Shows the section headings, subheadings, and page numbersCONTENTS1.0 Introduction12.0 Literature Review12.1 Advantages and disadvantages of products and services sold online and offline22.2 Privacy and Security challenges and measures.22.3 Collaboration Tools23.0 Conclusion24.0 References21.0 Introduction (Approx. 300 words)• Discuss about the topic. What is ICT? What is the role of ICT in business? How has ICT helped businesses during pandemic? (Provide References)• What is the main purpose of this report? What are the different areas and topics that will be discussed?2.0 Literature Review (Approx. 1600-2400 words)2.1 Advantages and disadvantages of products and services sold online and offline (800 words approximately)• What products are suitable/not suitable for offline/online businesses?• Compare and contrast between the products and services sold online and offline.• Discuss about the pros and cons of products sold online and offline.2.2 Privacy and Security challenges and measures. (800 words approximately)• What are privacy and security of online services?• Discuss about the challenges of online services being private and secured.• Discuss about the measures that could be takes to be private and secured.2.3 Collaboration Tools (800 words approximately)• What is collaboration? What are the examples?• Advantages, disadvantages, suitability, and applications of TWO tools.3.0 Conclusion (Approx. 300 words)Summarise the main points of your report. No new information or references should be added in this section.4.0 References (Not included in the word count or the similarity count – separate page)At least eight (8) references – Use Harvard referencing(List references in alphabetical order according to the surname)
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