Annotated Bibliography Research Paper: Topic Crisis Communication

Crisis communication is a relatively new field of study that has emerged in response to the increasing frequency and severity of communication-related disasters. The purpose of crisis communication research is to understand how best to prepare for and respond to these disasters.

This annotated bibliography research paper will explore the following three articles on crisis communication:

“Crisis Communication: Lessons from September 11” by Steven D. Bell and Paul M. Argenti. This article provides an overview of the field of crisis communication and discusses the key lessons learned from the September 11th terrorist attacks.

“Crisis Communication and Social Media” by Jessica K. Lister. This article discusses the role of social media in crisis communication and provides case studies of how it has been used effectively (and sometimes not so effectively) in past crises.

“Crisis Communication Planning: A Model for Effective Preparedness” by Michael K. Lindell and Timothy M. Sellnow. This article presents a model for effective crisis communication planning and discusses the importance of having a plan in place before a crisis occurs.

Each of these articles provides valuable insights into the field of crisis communication and can help to improve our understanding of how best to prepare for and respond to communication-related disasters.