Assignment II: The Engagement Process within the context the Agency
Agencies provide services within communities. It is essential for social workers to have an understanding of the agencies in which they work and the communities they serve. This assignment requires you to become familiar with the organization, the services you can provide for your clients, the parameters that guide your engagement and eventual interventions with your clients, and the process of growing self-awareness in supervision.
A. Agency:
Provide a brief history of the agency/organization, For profit? Not-for profit? Where does the primary funding come from? Please include any other disciplines operating in the agency.
What is the agency/organization’s mission statement? How is this carried out through the services the agency provides? Give an idea of the breadth of services provided and how they are delivered (individual, group, advocacy, etc.). Has the mission statement changed over time? What brought this change about and how did this affect the delivery of service?
B. Community:
What type of community does the agency serve? Geographic? Virtual? Issue/Problem based?
What are the general demographics of the community?
Is there an overlap of services similar to your agency in this community?
Provide your assessment of community strengths and resources
How does knowledge of the agency/organization and the community it serves help you in your practice? Based on what you have learned about the agency/community, how do you see the social worker’s role in the agency?
C. Give an account of what the client encounter with this agency/organization looks like:
What is the process the client goes through from initial referral and intake?
Provide a descriiption of a client (individual, family, group, community) with whom you are now engaged. Include the clients strengths & challenges.
Describe in detail your experience engaging with this client system. Identify the impact of positionality, differences and similarities between you and the client system (racial, age, ethnic, socioeconomic, religion, etc.) on the engagement process including any biases that may have arisen for you and/or the client.
Using social work terminology, describe the skills you are using to engage with this client. Please add some material from a process recording that reflects the early stage of engagement with this client/client system and your use of social work skills.
Integrate the social work literature and how it informs* your approach to engaging this client/client system.
*informs = illuminates, sheds light on, provides information
D. Speak to your experience of learning about your own beginning process of social work practice
Speak to the experience of opening up and being vulnerable with your field instructor and what it has been like to receive critique, feedback and guidance in this process
What has it been like to get to know yourself in the process of becoming a social worker? What have you learned about yourself? About the conscious use of self?
How does the experience you are having in supervision connect to your developing relationship with your clients?
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