Once again, picture yourself as the Human Resource Manager for a medium sized manufacturer of outdoor recreational equipment. Morale has been low as your company has made adjustments in response to COVID-19. To lighten spirits and improve motivation you have created an on the spot recognition program where supervisors throughout the organization can distribute tokens to employees caught doing something above and beyond. Tokens can be redeemed for a gift card from a business of their choice.
1. Develop a managerial training session (in the form of a paper) for supervisors about the on the spot recognition program and how it enhances the companys performance management system?
2. Explain how employee behavior will be appraised as going above and beyond.
3. Educate the supervisors regarding the type of reward or recognition the tokens provide.